The shipping issue is one of the headache for shopify seller dropshipping from China. Lost packages, damaged products, hidden costs. The goods shipping from China to your customers is a complicated process and there are many things that can go wrong. Even if your package arrives safely, you may face a new set of challenges, including hidden costs and out-of-control costs. Fortunately, for you and your customers, 86Deal has a solution for each step for the cross border dropshipping business. After all, as a shopify seller, you need to make sure that these products are delivered to your customers. To help you quickly solve your biggest problems and reduce customer complaints, we have collected the 7 frequently asked shipping questioins for Shopify sellers dropshipping from China and related strategies to help you solve them.
Question 1. How to dropship products from China to overseas countries?
Even if your business target is the local market, you still have the opportunity to sell the goods from China to worldwide countries via Shopify. It seems difficult to dropshipping with a global deal – like dealing with unfamiliar suppliers, airlines, as well as tariffs and taxes it might happen, so that you want to avoid a global dropshipping.
Although this may seem complicated, the international shipping rates depends on various factors, including package size, weight, country of departure, country of destination, insurance, etc. Most major courier companies offer online calculators to give you an idea of the cost dropshipping from China. Some dropshipping fulfillment agent websites also support calculating logistics costs. For example, 86deal can help shopify sellers calculate logistics costs and pick the most suitable one.
The tax calculator gives you a better understanding of final pricing and logistics costs. In order to avoid any unpleasant surprises to your customers, you can add a reminder on your policy page to inform your customers that any international goods may be subject to local tariffs and taxes.
International freight also takes time to process. So the information on the package must be correct and easy to track.
Question 2. How to reduce damage for goods dropshipping from China?
For shopify sellers, sending parcel via China Post is not enough. Also need to consider how to safely ship your product especially they are fragile. Shipping requires you to follow specific packaging guidelines, as improper packaging can result in product damage.
The packaging requirements for international shipping are very different from the standard guidelines for parcels. While it\’s a good idea to confirm your shipping requirements with your carrier, here are some general guidelines to help your goods reach a good condition:
Use a suitable tray: The tray you use for shipping should be made of wood or plastic and can withstand the pressure of being dragged. The goods should not exceed the weight limit of their pallets.
Choose durable packaging: The box you transport the product should be strong enough to withstand the weight of a large pile of packages stacked on it. Use only a new, securely sealed carton filled with bubble paper to fill the space.
Make sure the goods is safe: Make sure there are no more goods piled up on the cargo and use load protectors to protect against damage from chains, belts or other pallets. Both are aspects that need to pay attention.
Question 3. How to save cost for goods dropshipping from China?
ePacket is one of the most popular courier in the cross border ecommerce as it is economical. As a shopify seller, it is important to control the shipping cost, especially the international shipping cost. If you don\’t know how to save the shipping cost, the good costs will be out of control, either eroding your profits or being passed on to your customers. There are some tips for you.
Compare other couriers with ePacket shipping from China: Along with the cross border business thrive in the recently years, there are many other small parcel courier services available for goods shipping from China to certain countries. The shipping rates and delivery speed is better than ePacket;
Comparing prices between order fulfillment agent: Each agent has a unique set of services and prices, so comparing prices is important to ensure you get the best deals. Go around and do your research until you find a service and price that matches your store\’s needs. If possible, use the packaging provided by the agents to save your cost. The packaging offered by many China agents is tailored to their specific requirements. If possible, it is easy to avoid unnecessary costs by using the packaging materials provided by your order fulfillment agent in China.
Investing in flat rate transportation: Some major postmen provide envelopes and packaging based on the distance between the package and the destination. If your business frequently delivers packages to specific locations, then flat rate shipping may be a more cost effective option for you dropshipping from China.
Question 4. How to select the best courier dropshipping from China?
Different clients may have different requirements on goods dropshipping from China. Have the goods delivered through ordinary channels? Shipping is a key part of keeping your balance and your customers satisfied. If you set your standard shipping rate too low, you run the risk of losing money. If you set your shipping rate too high, you may be able to scare away customers who are unwilling to pay extra.
Applying regular delivery service means you have to deal with the entire process – including packaging, postage and shipping labels – so you need to manually set a rate, guarantee costs to retain customers. There are many different ways to calculate how much shipping your business should charge, so you must try to find a way to suit your store. Since international shipping costs are largely based on goods shipping weight and distance, one way to find the right shipping rate is to determine the average weight of your goods (depending on the weight of your product and the products that customers typically order) combination).
You can add the weight of all your products together, then divide by the amount, take the average weight, and multiply by the average number of items in a sequence. Average Order Weight = (Total Product Weight / Product) x Average Order Size Once you have found your average order weight, you can inquiry the shipping cost from China to different countries worldwide.
This is just one of the algorithms. If you do not have an order yet, you can directly refer to the product weight. If you feel that these things are too hard, you can apply 86Deal order fulfillment service, we will in charge of the whole dropshipping order fulfillment process of your shopify store, then you do not have to worry about the dropshipping logistic issues.
Question 5. How to communicate with manufacturers and suppliers in China?
Communication is the key part for shopify sellers dropshipping from China. Due to the language obstacle asking for help from manufacturers and suppliers can seem scary – emailing or phone someone you have never seen before – but it\’s a key part of sourcing your product and making sure everything runs as planned.
If the Chinese supplier are not good at writing or speaking English it might affect the communication efficiency and sometimes cause huge loss for your dropshipping business. If you suffered the communication issues with Chinese manufacturers just find 86Deal as an agent to help you work on the dropshipping business.
Question 6. How to replace lost and damaged products dropshipping from China?
In the international shipping process, sometimes things happen completely beyond what you can control. Problems like damaged and lost products are the worst, so you need to think about how to deal with them quickly and efficiently to satisfy your clients. For shopify sellers dropshipping from China, buying transportation insurance is a great way to protect your business from lost and damaged goods. If you are transporting your product through courier service, then transportation insurance is usually relatively cheap, and once you send out the first package, you can feel at ease.
Transportation insurance is a small investment that saves you time, money, and frustration. Lost and damaged products are not just a problem for you as a shopify seller, but a very bad experience for your customers. In bad cases, a product may leave your customers waiting for days or weeks, which is not conducive to your long-term cooperation with customers. When things happen, you need to focus on providing the best customer service and getting customers back to your store.
Question 7. How to deal with inventory issues?
While most shopify sellers want their stores to become famous overnight, there may be some problems with selling more products than you might expect. Even if there is no sales out of control, your store will still encounter inventory problems. If you dropshipping from China directly, there might have ways to help you control the inventory issues.
For example, you can test the goods on shopify store by facebook ads, for the hot sale goods you can estimate sales and wholesale from China 1688 based on the daily sales to increase your profit, for the goods that has low convention rates you can retail from China Taobao or 1688 to lower down the inventory cost.
Dropshipping from China isnt easy for shopify sellers at the beginning, however, once you have solutions to your most common shipping problems should make things a bit easier. With these quick solutions, you can overcome the problems for goods dropshipping from China.